Returns & Exchanges

At whatLeilaloves, we want you to be completely obsessed with your purchase. If a piece isn't quite right, you can return or exchange it within 30 days of delivery provided it is unworn and has all original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure to keep your drop-off receipt for tracking purposes.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing